The state of public services

One of the features of the last two years is how different parts of the economy have responded to the stresses imposed by the pandemic, which parts of the economy have been shown to be resilient and flexible, and which have performed poorly and proved brittle, fragile or inadequate. The service provided by the UK’s main government agencies, and the state of the relationship between them and their ministers, is one of the parts of society that has not come out of the challenges of 2020 and 2021 well.

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