We are an advisory and consulting company with expertise in finance and economics, especially in the official sector. We aim to provide original, independent analysis and commentary on economic and geo-political affairs.
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The financial services industry may not have caused our current economic crisis – unlike the 2008 crisis – but in its tardy and foot-dragging response to companies needing funding to stay afloat it risks exacerbating it. Which leads to a question: why, as a service industry, do they find good customer service so difficult?